Privacy Policy

1. Introduction

RFID Caribe ("we," "us," or "our") operates the website rfidcaribe.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit a contact form, or request a product quote. We are committed to protecting the privacy of all visitors, including business clients, individual users, and international visitors from the Caribbean, Europe, and the United States.

By accessing or using the Site, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with its terms, please discontinue use of the Site.

2. Information We Collect

2.1 Personal Information You Provide

When you submit a contact form, request a quote, or otherwise interact with us, you may voluntarily provide:

• Full name
• Email address
• Phone number
• Company or property name
• Job title or role
• Message content, including project details and product requirements

2.2 Automatically Collected Information

When you visit the Site, certain information may be automatically collected, including:

• IP address (anonymized where required by law)
• Browser type and version
• Operating system
• Referring URLs and pages visited on the Site
• Date, time, and duration of visits
• Device type (mobile, tablet, desktop)

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries, quote requests, and communications
• To process and fulfill product orders
• To send relevant product information and industry updates (only with your consent)
• To improve the Site's functionality, content, and user experience
• To analyze Site traffic and usage patterns (via anonymized analytics)
• To comply with legal obligations and protect against fraud

4. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area (EEA) and European tourists visiting the Caribbean, we process personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Consent: When you voluntarily submit a contact form or sign up for communications
• Legitimate Interest: To respond to business inquiries and improve our services
• Contractual Necessity: When processing is necessary to fulfill a product order or quote request
• Legal Obligation: When required by applicable law or regulation

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Web3Forms for contact form processing. Data submitted through forms is transmitted securely and retained per Web3Forms' privacy policy.
• Analytics: We use Google Analytics with IP anonymization enabled to understand Site usage. Google processes this data per its privacy policy.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity.

6. Cookies and Tracking Technologies

Our Site may use the following types of cookies:

• Essential Cookies: Required for basic Site functionality (session management, security). These cannot be disabled.
• Analytics Cookies: Used by Google Analytics to collect anonymized usage data. These are loaded only after consent is obtained from visitors in jurisdictions requiring it (EU/EEA).

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Disabling cookies may affect some Site functionality.

7. Your Privacy Rights

7.1 GDPR Rights (EEA Visitors)

If you are located in the EEA, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Request erasure ("right to be forgotten")
• Restrict processing of your data
• Data portability (receive your data in a structured format)
• Object to processing based on legitimate interest
• Withdraw consent at any time

7.2 US State Privacy Laws

Residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), and other states with privacy legislation may have additional rights including:

• Right to know what personal information is collected and how it is used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal data)
• Right to non-discrimination for exercising privacy rights

To exercise any of these rights, please contact us at contact@rfidcaribe.com. We will respond within 30 days.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions are retained for up to 24 months. Analytics data is retained in anonymized form. You may request deletion of your data at any time by contacting us.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. The Site is served over HTTPS with TLS encryption. Form data is transmitted securely to Web3Forms' encrypted servers. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

As a business serving the Caribbean region and international clients, your data may be transferred to and processed in countries outside your jurisdiction. We ensure that any such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) for EU data transfers where required.

11. Children's Privacy

Our Site is intended for business-to-business (B2B) use and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data handling practices, please contact us: